RETURNS
For any item(s) you wish to return, please email or call us within 14 days of receipt of the product to notify us of your wish to return/exchange the product and the reasoning why. The item(s) must be returned at the customers expense, and must be unopened and undamaged for a credit (less shipping & handling) to be issued. An email must be sent to: hello@smithmccain.com stating your full name, ship to address and what is being returned. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package. Credit will not be issued for any opened or damaged merchandise. Any and all shipping costs cannot be refunded. We recommend that you pack the item(s) carefully and insure the package, as any items lost or damaged in shipping cannot be refunded. All packages being returned must have Delivery Confirmation, or we cannot guarantee that your item(s) will be credited. After 14 days past your receipt of shipment, no returns are accepted, ALL SALES WILL BE FINAL. Please be sure to include original packing slip in return package and ship to:
Smith & McCain
Attn: Return Department
3400 Pegasus Drive
P.O Box 80303
Bakersfield, CA 93380